Accountability has become another catchword – so overused and with so many different interpretations that it has lost much of its meaning. According to Patrick Lencioni, author of the Five Dysfunctions of a Team, “When it comes to teamwork, accountability means the willingness of members to remind one another when they’re not living up to performance standards and results.” This includes feedback on individual behavior, such as the extent to which members act with integrity, interact in respectful ways, and are aligned with the team’s values.
Teams that Avoid Accountability
The usual source of dysfunction in this area … Continue reading
The first and most important behavior for developing a high-functioning, cohesive team is to build trust. According to Patrick Lencioni, author of “The Five Dysfunctions of a Team”, team trust is all about vulnerability.* Team members who trust one another are comfortable being open to one another regarding their failures, weaknesses, and fears. Vulnerability-based trust is based on the simple idea that people who are willing to admit the truth about themselves are not going to engage in the kind of political behavior that wastes everyone’s time and energy and, more important, makes it difficult to achieve … Continue reading
Those of us who have had the experience of being a member of a high-performing team know firsthand of the benefits. It is seen in the quantity and quality of results the team produces and in the high levels of satisfaction experienced by its members. Others of us have seen the opposite – teams that never got off the ground, swimming in unproductive conflict, lacking direction, avoiding accountability, and whose members are fraught with low morale.
Patrick Lencioni, author of “The Five Dysfunctions of a Team”, holds that the “single most untapped competitive advantage for … Continue reading