At the heart of team trust lies the willingness of people to abandon their pride and their fear and simply be themselves. While this can be a little threatening and uncomfortable at first, ultimately, it becomes liberating for those who are tired of overthinking their actions and managing interpersonal politics at work. There are many reasons why a team might be guarded and less open with one another. Continue reading
When coworkers are open about their weaknesses and admit their mistakes, does it help you trust them more? Well, it should. Team trust is all about vulnerability.
We know trust is high when team members acknowledge their weaknesses, willingly apologize, and are unguarded and genuine with one another. Without this type of trust, it’s unlikely that teams will be willing to engage in healthy conflict or commit to decisions. In part one of this three-part series, we’ll take a closer look at why it’s difficult for team members to acknowledge their weakness with one another. In part two, we’ll … Continue reading
Accountability has become another catchword – so overused and with so many different interpretations that it has lost much of its meaning. According to Patrick Lencioni, author of the Five Dysfunctions of a Team, “When it comes to teamwork, accountability means the willingness of members to remind one another when they’re not living up to performance standards and results.” This includes feedback on individual behavior, such as the extent to which members act with integrity, interact in respectful ways, and are aligned with the team’s values.
Teams that Avoid Accountability
The usual source of dysfunction in this area … Continue reading
Teamwork doesn't always come easy. To be a strong and cohesive team, team members must trust one another and be able to engage in healthy team conflict. Mastering team conflict is the second key behavior in The Five Behaviors of a Cohesive Team™ model.
Trust is a prerequisite for mastering conflict. Only team members who trust one another are going to feel comfortable engaging in unfiltered, passionate debate around issues and decisions. Otherwise, they are likely to hold back their opinions. That’s not to say that some teams that lack trust don’t argue. It’s just that their arguments are often destructive. … Continue reading
The first and most important behavior for developing a high-functioning, cohesive team is to build trust. According to Patrick Lencioni, author of “The Five Dysfunctions of a Team”, team trust is all about vulnerability.* Team members who trust one another are comfortable being open to one another regarding their failures, weaknesses, and fears. Vulnerability-based trust is based on the simple idea that people who are willing to admit the truth about themselves are not going to engage in the kind of political behavior that wastes everyone’s time and energy and, more important, makes it difficult to achieve … Continue reading